Privacy Policy

Dear users, welcome to the HUAN XIN ACCESSORIES website! We cherish your trust and are fully aware of how crucial it is to protect your personal privacy. This Privacy Policy is designed to clearly and comprehensively explain to you how we collect, use, store, and protect your personal information, enabling you to enjoy the website services with peace of mind.
I. Information Collection
Voluntarily Provided Information: When you register an account on our website, place an order for forklift parts, consult our customer service, or participate in promotional activities, you may voluntarily provide us with personal information, such as your name, contact details (phone number, email address), shipping address, and company-related information.
Automatically Collected Information: Our website will also automatically collect certain information, including your IP address, browser type, device information, the pages you browse, and the access time. This type of information helps us optimize the website performance and enhance the user experience. For example, we can adapt a more seamless page display according to your device information.
II. Information Use
Service Provision: We use the collected information to process orders for forklift parts, including arranging shipments, tracking logistics, and handling after-sales issues, ensuring that you receive the products you desire smoothly.
Customer Communication: With your contact information, we maintain timely and necessary communication with you regarding order status, product updates, promotional activities, answer your questions, and collect feedback.
Website Optimization: By analyzing the automatically collected browsing data, we can understand user preferences and behavior patterns, so as to improve the website layout and optimize the product display sequence, bringing you a more convenient and efficient shopping experience.
III. Information Sharing
Partners: To ensure smooth service, we may share necessary information with our partners, such as logistics companies (sharing the shipping address for delivery) and payment institutions (transmitting payment-related data to ensure transaction security). These partners are bound by strict confidentiality agreements and can only use the data for the intended service purposes.Legal Compliance: In the event of legal requirements, such as judicial investigations and regulatory inspections, we will disclose relevant information as required under the premise of following legal procedures and fully cooperate with law enforcement departments.
IV. Security Measures
We adopt multiple security protection measures, such as data encryption for transmission (SSL/TLS technology), fine-grained access control, regular security audits, and privacy training for employees, to fully prevent the risks of information leakage, tampering, and unauthorized access.
V. Children's Privacy
Our website services are mainly targeted at adult customers, and we have no intention of collecting personal information from minors under the age of 18. If such information is accidentally obtained, it will be deleted immediately upon verification.
VI. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please feel free to contact our customer service team at Tel: 8618256079095, Email: arie@zapyforklift.com.